Chase Field Frequently Asked Questions
Quick answers to the most common Chase Field visitor questions.
Where are the restrooms at Chase Field?
Chase Field has restrooms on every concourse level: Main Concourse (east, west, north), Upper Concourse (300 level), Suite Level, and Diamond Level. Family restrooms are near Sections 109, 135, 306, 350, and across from Suite 55. See our
interactive restroom map for exact locations.
Which restrooms have the shortest lines?
Diamond Level restrooms are the cleanest and least crowded (Diamond Level ticket required). For general admission, the Upper Concourse (300 level) restrooms are consistently less busy than the Main Concourse. Avoid Main Concourse restrooms during the 7th inning stretch — go during the 5th or 6th inning instead.
Are there accessible restrooms at Chase Field?
Yes. Wheelchair-accessible restrooms are located on the east, west, and north main concourses. Accessible turnstiles are at Gates A, C, E North, J, K, and Chase Field Garage Level 3. Contact the ADA Coordinator at 602-462-6163 or email sholmes@dbacks.com.
Where are baby changing stations?
Family restrooms with baby changing tables are on the Main Concourse near Sections 109 and 135, on the Suite Level across from Suite 55, and on the Upper Concourse near Sections 306 and 350.
Is there a nursing room at Chase Field?
Chase Field does not currently have a dedicated nursing room or Mamava lactation pod. Nursing mothers can visit the Suite Level to check availability for seating accommodations. Contact Guest Services for assistance.
Where should I park?
The attached Chase Field Garage on 4th Street has 1,500 spaces ($15-$35). Jefferson Street Garage between 3rd and 4th Streets is another option. ADA parking: 31 accessible spaces in the 4th Street garage (first-come, first-served). Pre-buy parking online to save 10-20%. Or take the light rail for $2.
How do I get to Chase Field on light rail?
Valley Metro Light Rail stops at 3rd St/Jefferson and 3rd St/Washington, both within a 5-minute walk. $2 single ride, $4 all-day pass. Trains every 12 minutes during peak hours (7:30am-6:30pm). Runs 4:40am to midnight.
What should I eat at Chase Field?
Chase Field is known for wild concessions. Must-try: the Churro Dog (churro in a Long John donut with frozen yogurt), Chili Cheese Footlong Corn Dogs, D-Backs BBQ Alley mac and cheese with burnt ends, Someburros Sonoran-style Mexican (Sec 115 & 314), and Dole Whip (Big Dawgs, Sec 105).
What is the pool at Chase Field?
Chase Field has a 460 sq ft swimming pool and spa behind the right-field fence, 415 feet from home plate. The pool deck is 1,288 sq ft and holds 8,500 gallons of water. The first home run to land in the pool on the fly was hit by Mark Grace on May 12, 1998. Pool deck rentals are available for groups.
When is the retractable roof open?
The roof opens when game-time temperature is below 100°F and the sun is setting. Day games and temperatures over 100°F mean the roof stays closed with AC. The roof takes about 4.5 minutes to open or close, powered by 200-horsepower motors and over four miles of cable.
What hotels are closest?
Kimpton Hotel Palomar (0.2 mi, from $140/night) is the closest — a 7-minute walk directly across from the stadium. Hyatt Regency Phoenix (0.4 mi, from $120) and Renaissance Phoenix Downtown (0.4 mi, from $130) are also easily walkable.
What are the gate names and where do they open?
Gate A (northwest, Randy Johnson Way), Gate B (southeast), Gate C (east, 4th Street), Gate D (north, Jefferson Street), Gate E (main entrance, 7th Street). Gates open 90 minutes before first pitch (Sun-Thu) and 2 hours before (Fri-Sat). Accessible turnstiles at Gates A, C, E North, J, and K.
Is there free water at Chase Field?
Yes. Every concession stand provides free cups of water on request. Water bottle refill stations are near restrooms on every concourse level. You can also bring one sealed water bottle per person. Hydration is critical in Arizona.
Where is first aid at Chase Field?
Main first aid on the Main Concourse. Additional medical points on the Upper Concourse. Handles heat-related illness, minor injuries, and allergic reactions. All locations have restrooms within 1 minute walk.
When are restroom lines longest at Chase Field?
The 7th-inning stretch creates peak congestion. Go during the 5th or 6th inning. Upper Concourse (300 level) and Diamond Level have the shortest lines. Pre-game and early innings have minimal waits.
Are strollers allowed at Chase Field?
Yes. Strollers are permitted and must be stored under seats or at designated areas. The Main Concourse is wide and stroller-friendly. Climate-controlled environment makes navigation comfortable.
Does Chase Field have allergy-friendly food?
Yes. Gluten-free buns at select stands. Vegan options include Beyond Burgers. Peanuts and tree nuts sold throughout (allergy warning). Alert staff for ingredient information.
Is there a sensory room at Chase Field?
Yes. A sensory room on the Suite Level for guests with sensory sensitivities. Request access through a suite attendant.
