Ball Arena Frequently Asked Questions
Quick answers to the most common Ball Arena visitor questions.
Where are the restrooms at Ball Arena?
Ball Arena has restrooms on all three concourse levels: Lower (100), Club (200), and Upper (300). Men's and Women's restrooms are located behind the Grand Atrium and East Entrance near the Michelob Ultra Mountain House on the Lower Level. All restrooms are wheelchair accessible with diaper-changing stations and motion-activated fixtures. See our
interactive restroom map for exact locations.
Are there family restrooms and nursing rooms at Ball Arena?
Yes. A family restroom is on the Upper Level adjacent to Section 346. Ball Arena is certified breastfeeding-friendly with UCHealth Nursing Suites at Section 132 (wheelchair accessible, near First Aid) and Section 348 (Upper Level). Suites include privacy, benches, fold-down tables, and electrical outlets.
Which restrooms have the shortest lines?
Upper Concourse (300 Level) generally has shorter lines than the Lower Concourse. Avoid restrooms at halftime (NBA) or between periods (NHL) — go early in the 2nd quarter or 2nd period instead.
Where should I park at Ball Arena?
The 4Runner Lot is the main public option ($35-40). Tundra and RAV4 lots are premium/closest ($70+). Elitch Lot 1 is the closest garage ($25-40, covered). ADA parking is in the Camry North Lot (103 standard + 7 van spaces). Best option: take RTD light rail (E/W Line) and skip parking entirely.
How do I get to Ball Arena by public transit?
Take RTD E Line or W Line to Ball Arena–Elitch Gardens station, a 2-minute walk to the arena. From Union Station, it's 2 stops westbound (about 6 minutes). From Denver Airport: A Line to Union Station, then transfer. An RTD bus stop is also at 9th Street & Auraria Parkway.
What food is inside Ball Arena?
Six local Denver restaurants: Big Belly Brothers BBQ (20-hour smoked brisket), Redeemer Pizza ("New York 2.0" crust), Nola Jane (Louisiana gumbo and po'boys), Illegal Burger, Mexico City Restaurant, and Denver Potato Co. The $5 Fan Friendly menu has popcorn, nachos, and hot dogs. 20oz domestic drafts are $10.
What hotels are closest to Ball Arena?
SpringHill Suites Denver Downtown (0.25 mi, from $123/night) is the closest. Limelight Hotel Denver (0.3 mi, from $199) and The Curtis Denver (0.6 mi, from $168) are also walkable. All downtown Denver hotels are accessible via light rail or a short rideshare.
Is Ball Arena accessible for wheelchairs?
Yes. Dispersed wheelchair seating on all levels. Complimentary wheelchair escort service from Guest Relations (303.405.8548). Elevators at both atriums (2 each). ADA entry via VIP doors. All restrooms wheelchair accessible. Sensory bags available at all Guest Relations Kiosks.
What is the altitude at Ball Arena and does it affect visitors?
Ball Arena sits at 5,280 feet (1,609 meters) — the Mile High City. Visitors from lower elevations may experience headaches, shortness of breath, and dehydration. Drink extra water, go easy on alcohol (it hits harder at altitude), and give yourself a day to acclimatize if possible.
What teams play at Ball Arena?
Denver Nuggets (NBA), Colorado Avalanche (NHL), and Colorado Mammoth (NLL). Plus 250+ events annually including concerts and special events. Capacity: 19,099 (basketball), 18,007 (hockey), up to 20,000 (concerts).
What can I do near Ball Arena before a game?
Brooklyn's (adjacent sports bar),
Confluence Park (0.3 mi river walk),
Elitch Gardens (adjacent theme park, Apr-Nov),
Downtown Aquarium (0.5 mi). Plus
Empower Field (0.7 mi) and
Coors Field (1.2 mi) for multi-sport days.
Are there other stadiums near Ball Arena?
Empower Field at Mile High (Denver Broncos NFL) is 0.7 miles south.
Coors Field (Colorado Rockies MLB) is 1.2 miles east. Denver is one of few US cities where three major sports venues are within walking distance of each other.
When are the busiest restroom times at Ball Arena?
Halftime (NBA) and period breaks (NHL) create the longest restroom lines, especially on the Lower Concourse. Lines can reach 10-15 minutes. Go during the 2nd quarter or 2nd period instead. Concert intermissions before the headliner are also peak times. Upper Concourse (300 Level) is always less crowded.
Where can I get free water at Ball Arena?
Free water refill stations are on every concourse level near restroom clusters. You can also ask any concession stand for a free cup of water — they are required to provide it. Bring an empty sealed bottle (max 20oz) through security. At 5,280 ft elevation, staying hydrated is critical.
Where is first aid at Ball Arena?
First aid stations are on the Lower Concourse near Section 132 and the Upper Concourse near Section 340. Both are staffed by trained medical professionals during all events. Common altitude-related issues (headaches, dizziness) can be treated at first aid. Guest Relations: 303.405.8548.
Can I bring a stroller to Ball Arena?
Yes. Strollers are permitted inside Ball Arena. Stroller parking areas are available at Guest Relations kiosks on each level. Elevators at both the Grand Atrium and East Atrium accommodate strollers. Most strollers can be folded and stored under seats.
Does Ball Arena have allergy-friendly food options?
Yes. Gluten-free options are available at multiple concession stands. All staff are trained on the top 9 allergens and can provide ingredient lists upon request. Vegetarian and kosher options are available. Contact Guest Services at the Grand Atrium for assistance with specific dietary needs.
