Privacy Policy

    Last updated: August 16, 2026

    DunnyDash (“we”, “us”, “our”) operates the DunnyDash mobile application. This privacy policy explains what data we collect, why we collect it, and how we protect it.

    Data We Collect

    We collect 11 types of data, grouped by how they relate to your identity:

    Data Used to Track You

    The following data may be used to track you across apps and websites owned by other companies, for the purpose of measuring advertising effectiveness:

    User ID

    What: Your internal account identifier
    Why: App functionality and attribution analytics
    Linked to you: Yes
    Shared with: Singular (our mobile measurement partner) for advertising measurement

    Device ID

    What: Device advertising identifier
    Why: Attribution — understanding which marketing channels bring users to the app
    Linked to you: Yes (linked via your account)
    Shared with: Singular for advertising measurement and retargeting

    Purchase History

    What: Subscription tier (Free, Plus, or Premium) and purchase date
    Why: Activating subscription features and measuring advertising return on investment
    Linked to you: Yes
    Shared with: RevenueCat (subscription management), Singular (revenue attribution)

    We never see your payment card details. All payments are processed by Apple, Google, or Stripe.

    Product Interaction

    What: App usage events (searches, route starts, favourites saved, app opens)
    Why: Understanding feature usage and measuring advertising conversion
    Linked to you: Yes (linked via your account)
    Shared with: Singular for analytics and advertising measurement

    Advertising Data

    What: Information about which ads you may have seen before installing
    Why: Measuring advertising effectiveness and retargeting
    Linked to you: Yes (linked via your device)
    Shared with: Singular for advertising measurement

    Data Linked to You

    The following data may be collected and linked to your identity:

    Email Address

    What: Your email when creating an account
    Why: Account creation, login, and account recovery
    Linked to you: Yes
    Tracking: Not used for tracking

    Photos or Videos

    What: Photos you upload with reviews
    Why: Community reviews — helps others know what to expect
    Linked to you: Yes — associated with your review
    Tracking: Not used for tracking

    Other User Content

    What: Review text, star ratings
    Why: Community reviews
    Linked to you: Yes — associated with your account
    Tracking: Not used for tracking

    Data Not Linked to You

    The following data may be collected but is not linked to your identity:

    Precise Location

    What: Your GPS coordinates when using the app
    Why: To find toilets and restrooms near you
    Linked to you: No — we do not store your location history
    Tracking: Not used for tracking

    Crash Data

    What: Crash logs and error reports
    Why: Fixing bugs and improving app stability
    Linked to you: No
    Tracking: Not used for tracking

    Performance Data

    What: App launch time, energy usage
    Why: Optimising app performance
    Linked to you: No
    Tracking: Not used for tracking

    Tracking Disclosure

    We use Singular, a mobile measurement partner (MMP), to measure advertising effectiveness. Singular may link certain data from our app (User ID, Device ID, Purchase History, Product Interaction, and Advertising Data) with data from other apps and websites to measure whether our advertising campaigns are working. This is considered “tracking” under Apple's App Tracking Transparency framework.

    When you first open the app on iOS 14.5 or later, you will be asked whether you allow tracking. If you decline, Singular will not access your device advertising identifier (IDFA), though some attribution may still occur through Apple's SKAdNetwork framework in an anonymous, aggregated way.

    How We Use Your Data

    We use your data to:

    • Show you toilets and restrooms near your current location
    • Manage your account and subscription
    • Display community reviews and photos
    • Improve the app based on usage patterns
    • Measure marketing effectiveness and advertising return on investment
    • Retarget users with relevant advertising
    • Fix bugs and improve performance

    What We Never Do

    • We never sell your data to data brokers
    • We never store your location history
    • We never reference medical conditions or health data
    • We never share your email address with advertisers

    Third-Party Services

    We use the following services that may process your data:

    ServicePurposeData Accessed
    RevenueCatSubscription managementUser ID, purchase history
    SingularAttribution, analytics & ad measurementUser ID, Device ID, usage events, ad data, purchase events
    Apple / GooglePayment processingPayment details (we never see these)
    StripeWeb payment processingPayment details (we never see these)
    Amazon Web ServicesBackend hostingAll data is stored on AWS servers
    FirebasePush notificationsDevice token

    Data Retention

    • Account data: Retained until you delete your account
    • Reviews and photos: Retained until you delete your account or the content
    • Location data: Never stored — used in real-time only
    • Attribution data: Retained by Singular per their data retention policy
    • Usage analytics: Aggregated and anonymised, retained for 12 months
    • Crash/performance data: Retained for 90 days

    Your Rights

    You have the right to:

    • Access your data — contact us at hello@dunnydash.com
    • Delete your account and all associated data — Settings > Delete Account
    • Opt out of tracking — when prompted by the App Tracking Transparency dialog, select “Ask App Not to Track”
    • Opt out of analytics — disable tracking in your device settings
    • Export your data — contact us at hello@dunnydash.com

    These rights apply under GDPR (EU), CCPA (California), and the Australian Privacy Act.

    Account Deletion

    You can delete your account at any time:

    1. Open DunnyDash → Settings → scroll to bottom → Delete Account
    2. Or email hello@dunnydash.com

    Account deletion permanently removes all your data including reviews, photos, favourites, and profile information. If you signed in with Apple, your Apple Sign In token will also be revoked. Note: deleting your account does not cancel your subscription — manage that in your device Settings > Subscriptions.

    Children's Privacy

    DunnyDash is not intended for children under 13. We require age confirmation (13+) during account creation. We do not knowingly collect data from children under 13. If you believe a child under 13 has created an account, please contact us at hello@dunnydash.com.

    Changes to This Policy

    We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

    Contact Us

    If you have questions about this privacy policy or your data:

    Email: hello@dunnydash.com

    Website: dunnydash.com/support

    DunnyDash

    Australia